Refund policy

Returns and Refunds Policy

Overview

At Amplify Media Strategies, we strive to provide high-quality services to meet your needs. Due to the nature of our business, we do not offer refunds for services once they have been delivered and completed as agreed. This policy outlines our stance on refunds and the conditions under which exceptions may be considered.

Non-Refundable Services

  • Completed Services: Once a service has been provided and delivered as per the agreed terms, it is considered complete, and no refunds will be issued.
  • Digital Deliverables: Any digital products or services delivered via email, download link, or other electronic means are non-refundable once the delivery has been confirmed.

Exceptions

While our general policy is to not offer refunds for completed services, we understand that exceptional circumstances may arise. Refunds may be considered under the following conditions:

  1. Service Not Delivered:

    • If you have paid for a service, but it has not been delivered within the agreed timeframe, you may be eligible for a refund.

  2. Service Not as Described:

    • If the service delivered does not match the description provided at the time of purchase, we may review your request for a refund.

  3. Technical Issues:

    • In the case of significant technical issues that prevent the service from being delivered as promised, we may consider a refund on a case-by-case basis.

How to Request a Refund

If you believe you qualify for a refund based on the exceptions listed above, please follow these steps:

  1. Contact Us:
  2. Review Process:
    • Our team will review your request and respond within 3 business days. We may require additional information to process your request.
  3. Resolution:
    • If your refund request is approved, we will process the refund using your original method of payment within 5 business days. If your request is denied, we will provide a detailed explanation.

Contact Information

For any questions or concerns about our returns and refunds policy, please contact us at  hello@amplifymediastrategies.com. 

    Changes to This Policy

    We reserve the right to update or change this policy at any time. Any changes will be posted on this page, and you will be notified via email if you have an active account with us.